FAQ: UFS Loyalty
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Loyalty points

 

1.    How can I earn loyalty points?

You automatically collect loyalty points for every product you order in the Product Shop.  

2.    What can I get for my loyalty points?

You can choose from a wide range of food business related items once have saved enough loyalty points. Click here to browse our loyalty catalogue.

3.    How can I spend my loyalty points?

  • Log in to your account
  • Visit the UFS Loyalty Programme page from top navigation menu.
  • Check your points balance
  • Browse through the catalogue
  • Select “Add to cart” and check out
  • Our customer service team will get in touch with you by email or phone within 48 hrs to arrange your delivery of your selected item.

4.    Where can I see how many loyalty points I have earned?

Your loyalty points will be mentioned in the “Loyalty Balance” section of your profile. Access your profile by logging in to your account.

5.    How can I set a loyalty catalogue product goal?

You can set a catalogue product goal by using the “Set as goal” button featured below your preferred loyalty product. This should be done on the loyalty catalogue page.  

6.    Terms and Conditions

Terms and conditions apply.

7.    How long are my points valid?

Loyalty points are valid maximum 3 years after the final purchase, or until 3 months after the announcement that the loyalty program is terminated by Unilever Food Solutions.

 

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